Ratings & Reviews

Overall Rating

5
(38 reviews)
97.4% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

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Resident Reviews

submitted by Barbara P. - |Recommended: YesAwesome quiet place — Bring here just a week, the other residents have been friendly and welcoming. The grounds are great, the apartment is great
response from property -Barbara, Thank you so much for the review! We are so glad that you love living here and hope you will for years to come. Our team works so hard to keep the grounds well maintained for our residents to enjoy. Best wishes, The Mansions of Wylie Active Adult Community Management Team
submitted by Sherrie A. - |Recommended: YesA great place to call home. — This is a beautiful community. The apartments are well built and it is very quiet. I never have to worry about noisy neighbors. Target is within walking distance, as well as other great places to shop. It's a gated community with key fob access to the buildings, so it feels very safe. The maintenance staff is very quick to make repairs and very friendly. The grounds are beautiful and there is a paved walking trail around the entire community. It feels like home.
response from property -Thank you for your feedback. We love hearing that you enjoy the peace and quiet, beautiful grounds and friendly maintenance here at The Mansions of Wylie Active Adult Community. Our team works extremely hard to provide the best experience for our residents. -The Mansions of Wylie Active Adult Community Management Team.
submitted by S L. - |Recommended: YesHave lived here over three years. Just signed another 15 mo lease. Wish they would offer 2 year leases. Also wish they would open up clubhouse and workout room. It is starting to get cool and we need a place to go to mingle with others like other communities have opened wearing masks and 6 ft apart . Our staff is great. A new addition to the staff is Jeannie, the leasing agent. She is wonderful. She knows everyone by name, always has a smile on her face, and treats us all with the utmost respect. If you have a concern or problem she will help, and take care of it immediately. She is a fantastic asset to the staff. We are so happy she joined the staff.Justin, our manager has returned and we couldn’t be happier. Can’t wait til things open up so Tammy, our activities director can put her magic to work once again. The maintenance crew works very hard, and take care of problems right away. All in all we love it here.
response from property -Thank you for the kind words about all of the staff members here at the Mansions Wylie. We now have the gym (by appointment) , pool table (by appointment), and coffee bar back open during business hours. When we are allowed to congregate again we will gladly do events as often as possible!
submitted by Shirley M. - |Recommended: YesBEAUTIFUL, NICE CLEAN — Tammy has lots of patience with me and my husband. She shows concern that we are pleased with our move. She explained everything thoroughly. Tammy displays a welcoming demeanor. Justin is miraculous and shows great concern for the property.
submitted by Mary F. - |Recommended: YesMaintenance completed — Came quickly and took care of both request at the same time.
submitted by Gary W. - |Recommended: NoProperty Looks Ok — Rules against smoking are not enforced in the building, so if it bothers you, don't move here. They leave it to the tenants to enforce it.
response from property -Thank you for reviewing our community. We appreciate your feedback about the community and would like to talk to you further regarding the concerns you have presented here so we can help resolve anything that is outstanding. Please feel free to contact us via phone or email, so we can talk to you more about your review. Thanks again. - *The Mansions of Wylie Active Adult Community
submitted by Mike M. - |Recommended: YesWe are very happy — Great if we could get past the virus restrictions. A big THANK YOU to Tammy for helping me set up this portal on my phone. Her understanding and people skills are top notch.
submitted by Gregory J. - |Recommended: YesPlan to be here a long time — After owning a home for 40 years, this was a transition. Great place to live.
submitted by Patricia T. - |Recommended: YesMaintenance EXCELLENCE — Maintenance Manager, Joe, knocked on my door told me he had been driving by and had seen a large wasp nest on the outside railing of my balcony. He had a spray can to destroy it but when the force from the can didn't reach it, he went to his supply room, got a long pole rigged with the spray shooter and returned. He then destroyed the nest positioned on the outside of my 3rd floor balcony. This was truly service above and beyond my expectation. Maintenance par excellance All of the employees here take such care and concern for all of the residents I am relatively new here but it took only a few weeks for me to see what a good choice Mansions of Wylie is for me
submitted by Sondra D. - |Recommended: YesThank Heavens for activity Directors — We have been truly blessed with the addition of Tammy Hoye to the staff. Although she has been unable to perform her duties in the great manner she did before the lockdown, she has tried to bolster our spirits with her ready smile and sunny disposition. She is the bright spot in our day when we see her on the grounds. Hopefully all of this will be over soon and she can return to doing her best to take care of our social needs.
response from property -Thank you for your feedback, Sondra. We are glad to hear you have had a great experience with our office staff. We strive to provide great customer service, and we are happy we have met expectations. Please let us know if there is anything we can do to improve. The Mansions of Wylie Active Adult Community Management Team
submitted by Sharon G. - |Recommended: Yes100 — Excellent. JEANNIE 1OO Remaining staff great-process went very smootly.
response from property -You put a smile on a lot of faces around here with your kind words about our team. Our team tries really hard to help everyone we come in contact with. It’s nice to hear that it really makes a difference. Your Friends at The Mansions of Wylie
submitted by Billy G. - |Recommended: YesNoisy walkers upstair — love the unit but the person living upstairs must weigh 600lbs. and can not walk with out running and stomping Jesus Christ
submitted by Mary S. - |Recommended: YesComplex is clean, quiet, and well maintained. — Living here is pleasant. Wish we could have more than two visitors in pool per household but maybe that will change sometime. Hard to invite grandkids when parents can’t come in.
response from property -"Thank you for your kind words, Maya Garcia! We're happy to hear that you enjoy living with us in our peaceful Community! We value you as a resident, and appreciate your feedback. We would love to discuss any questions you may have about our pool policy at this time, Please call us at (469) 440-9120. Thank you, The Mansions of Wylie Active Adult Community! "
submitted by Lillian D. - |Recommended: YesWe really enjoy living at the Mansions of Wylie. We feel very safe here and the amenities, activities, residents and staff are great. Very convenient location.
response from property -WOW!! Thank you so much for the amazing review! We appreciate you so much! Your Friends at The Mansions of Wylie
submitted by Nancy R. - |Recommended: YesIt is a great community and a lot of friendly people — It's convenience to shopping, restaurants and the activity's are great.
response from property -WOW!! Thank you so much for the amazing review! We appreciate you so much! Your Friends at The Mansions of Wylie

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of The Mansions of Wylie Active Adult Community, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by The Mansions of Wylie Active Adult Community, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose